1. Shipping Policy

At Quicklife, we strive to ensure that your orders are processed and delivered promptly and securely.

Processing Time:

• Orders are processed within 1–2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Methods & Timeframes:

• Standard Shipping: 3–7 business days (depending on location).
• Express Shipping: 1–3 business days (available at an additional cost).
• Delivery times may vary based on your location, product availability, and courier services.

Shipping Fees:

• Shipping costs are calculated at checkout based on weight, size, and delivery address.
• Free shipping may apply for orders over a certain value (as per promotions).

Order Tracking:

• Once shipped, you will receive a tracking number via email to monitor your delivery status.

International Shipping:

• International delivery is available to select countries. Customs duties, taxes, or import fees (if applicable) are the customer’s responsibility.

2. Returns & Exchanges Policy

We want you to be completely satisfied with your purchase. If for any reason you are not, you may return or exchange eligible items as follows:

Eligibility for Returns:

• Items must be unused, in original packaging, and in resellable condition.
• Returns must be requested within 14 days from the delivery date.

Non-Returnable Items:

• Perishable goods, personal care items, and customized products cannot be returned unless defective.

Return Process:

1. Contact our Customer Service team at [support@quicklife.com] with your order number and reason for return.
2. We will provide you with a Return Authorization and shipping instructions.
3. Pack the product securely and ship it back to us.
4. Once inspected, a refund or exchange will be processed.

Return Shipping Costs:

• Customers are responsible for return shipping fees unless the product is defective or incorrect.

Refund Processing:

• Refunds are processed within 5–7 business days after we receive and inspect your returned item.
• Refunds will be issued to your original payment method.

3. Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 48 hours of delivery with clear photos, and we will arrange a replacement or refund at no additional cost.

4. Contact Us

For any questions about our Shipping & Returns Policy, please reach out:
📧 support@quicklife.com
📞 +XXX-XXXX-XXXX