Effective Date: [12-08-2025]
Introduction:
This Privacy Policy outlines how QuickLife collects, uses, discloses, and safeguards your personal information when you access or use our website and mobile application (collectively, the “Platform”). By using the Platform, you agree to the terms of this Policy regarding the collection, storage, processing, and disclosure of your information.
- Information We Collect:-
- (a) Personal Information:
- Full name
- Email address
- Phone number
- Address and PIN code
- Gender and Date of Birth
- Payment information
- (b) Sensitive Personal Data:
- Health information
- Diagnostic reports
- Lab test data
- Order history
- IP address and device information
- Automatically Collected Data:
- Cookies and browser metadata
- App usage statistics
- Session logs
- Purpose of Data Collection we collect your data in order to:
- Process and fulfill orders
- Verify prescriptions
- Schedule lab tests
- Provide consultations and related services
- Send service updates and notifications
- Enhance and improve our services
- Comply with legal and regulatory requirements
- Legal Basis for Processing:
Your personal data is processed based on:
- Performance of contract
- Legal obligations
- Your consent
- Legitimate business interests
- Sharing and Disclosure of Data:
We do not sell your personal data. However, we may share your information with the following entities as necessary:
- Medical practitioners
- Pharmacies
- Diagnostic laboratories
- Courier and logistics partners
- Payment service providers
- Regulatory and government authorities as required by law
- Data Storage and Retention
Your data is stored securely within India and retained for as long as necessary to provide services and fulfill legal requirements. After this period, it is securely deleted or anonymized.
- Data Security Measures:
We implement industry-standard security measures, including:
- SSL encryption
- Access controls
- Regular security audits
- Secure storage systems
- Adherence to ISO 27001 standards
- Your Rights:
You have the right to:
- Access your personal data
- Correct inaccuracies
- Withdraw consent at any time
- Request erasure of your data
- Raise grievances regarding data handling
- Children’s Privacy
The Platform is not intended for individuals under 18 years of age without guardian supervision. We do not knowingly collect personal information from minors.
- Third-party Links
Our Platform may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites.
- Changes to this Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on the Platform with the revised date. Your continued use of the Platform constitutes acceptance of the updated Policy.
- Grievance Redressal
Grievance Officer:
Name:
Email: grievance@quicklife.in
Phone:
Address: E4, Sector 3, First Floor, Gautam Buddha Nagar, Noida, Uttar Pradesh - 201301
We endeavor to respond within 48 hours and resolve complaints within 30 days.
- Contact Us
QuickLife Wellness Private Limited
Email: support@quicklife.in
Phone:
Address: E4, Sector 3, First Floor, Gautam Buddha Nagar, Noida, Uttar Pradesh - 201301
This revised policy maintains a professional tone, clearly outlines user rights and obligations, and aligns with standard privacy practices.